Digimerge DH200 Instrucciones de operaciones Pagina 158

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148
Troubleshooting
Troubleshooting (cont’d.)
Error Possible Causes Solutions
Mouse not detected
by system
• Mouse cable is not firmly
connected to the system
• Firmly connect the mouse cable to the PS/2 port
on the side of the system; or connect a USB mouse
to the top USB port on the rear panel of the system
• Mouse is not connected to the
system
• System needs to be reset • Turn the system OFF (press Power button on the
front panel). Firmly connect a PS/2 mouse to the
PS/2 port on the side of the system; or connect a
USB mouse to the top USB port on the rear panel of
the system. Press the Power button again to turn
the system ON
• There is no picture
on selected channels
/ camera picture is
not being displayed
• Camera cables are loose or
have become disconnected
• Check the camera video cable and connections
• Disconnect and reconnect the cable at the DVR
and at the Camera
• Try moving the camera to another channel or use
another cable
• The image on the
DVR appears, but
does not have sound
• Audio cables are loose or have
been disconnected
• Check the AUDIO connections to the DVR
• Audio channel is set to OFF in
the system menu
• Open Main Menu
>Record and set channel 1 audio
to ON
• Audio is associated with the
wrong video channel
• Audio is only available for channel 1—connect the
audio capable camera to channel 1 to avoid
confusion
• I can’t set the time
on the DVR
The system is recording Stop all recording on the system before
attempting to set the time—resume recording
immediately after setting the time
Schedule recording
isn’t working
• Schedule recording has not
been enabled
• Press
/ on the front panel or Virtual
Remote to enable schedule recording
A recording schedule has not
been entered
• Open Main Menu
>Schedule. Configure up to four
recording Modes. Under the Chart tab, apply the
Modes to ALL days, or specific days
• Press
/ on the front panel or Virtual
Remote to enable schedule recording
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