Digimerge DH100 Series Manual de instrucciones

www.digimerge.comCopyright © 2012 Digimerge Technologies Inc.Instruction ManualEnglish Version 4.0DH100 SeriesDigital Video Surveillance Recorder4/8/

viiiControlling PTZ Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

88Mobile ConnectivityConfiguring the Relay MenuTo open the alarm relay menu:1. Tap the relay button ( ).2. Select the relay duration, and tap Trigger

89Mobile ConnectivityAndroid-based DevicesDigi iMobile Touch DH100 is an Android app that allows you to remotely view your DVR.NOTE: Digi iMobile Touc

90Mobile ConnectivityConfiguring Digi iMobile DH100Step 1 of 2: Enter your DVR InformationTo configure Digi iMobile DH100:1. Tap New.2. Enter the foll

91Mobile ConnectivityDigi iMobile DH100 Features and FunctionsTap to change channelsTap to change to quad viewTap to change video streaming method (h.

92Mobile ConnectivityBlackberry"Connection h.264" is Blackberry app that allows you to remotely view your DVR.NOTE: Connection h.264 is capa

93Mobile ConnectivityEnabling APN (Access Point Name)In order for the app to run, you must enable APN (Access Point Name) on your Blackberry. Contact

94Mobile ConnectivityStep 1 of 3: Install the .alx file to your BlackberryTo install Connection h.264 to your Blackberry:1. Go to www.digimerge.com, a

95Mobile Connectivity3. Enter the following:• NAME: Enter the desired DVR name.• IP: Enter the DVR’s local IP address or DDNS address (i.e. tomsmith.d

96Mobile ConnectivityFunctions and FeaturesChanging Channels1. During live view, press the Menu button ( ) to open the sub-menu.2. Select Single, then

97Appendix A: System SpecificationsAPPENDIX A: SYSTEM SPECIFICATIONSAs our products are subject to continuous improvement, Digimerge Technology Inc. a

ixAppendix G: Touch Screen Monitor Setup . . . . . . . . . . . . . . . . . . . . . . . . 112Step 1 of 3: Connect the Cables . . . . . . . . . . . .

98Appendix B: Setting up Remote ViewingAPPENDIX B: SETTING UP REMOTE VIEWINGSetting up the Remote Viewing Feature requires several steps. Networking s

99Appendix B: Setting up Remote ViewingHow Do I Find My IP and MAC addresses?The IP and MAC address of your system are necessary for DDNS setup. DDNS

100Appendix B: Setting up Remote ViewingHow Do I Enable Port Forwarding?You need to enable port forwarding on your router to allow for external commun

101Appendix C: Digimerge Auto Port Forwarding WizardAPPENDIX C: DIGIMERGE AUTO PORT FORWARDING WIZARDThe Digimerge Auto Port Forwarding Wizard is an e

102Appendix C: Digimerge Auto Port Forwarding Wizard5. Click the Next button and then click Finish to complete the software installation.6. Double-cli

103Appendix C: Digimerge Auto Port Forwarding WizardConfigurationInitial Startup: Select Language1. Click the Language drop-down menu and select a lan

104Appendix C: Digimerge Auto Port Forwarding WizardStep 2: Enter your Router Settings1. Under the Router drop-down list, select the model of your rou

105Appendix C: Digimerge Auto Port Forwarding WizardStep 3: Update the Router Settings1. Click the Update Router button.• You will see your router win

106Appendix C: Digimerge Auto Port Forwarding Wizard• The "Possible 1st Router" refers to the router directly connected to your system. This

107Appendix C: Digimerge Auto Port Forwarding WizardConfiguring a DMZ host connection• Connect to "Router 1" on your network (referred to as

x

108Appendix D: Setting Up DDNS ServiceAPPENDIX D: SETTING UP DDNS SERVICEDigimerge offers a free DDNS service for use with your DVR. A DDNS account al

109Appendix D: Setting Up DDNS ServiceYou will need this information for remote access to your system. Record your information below:How Do I Enable D

110Appendix E: Connecting PTZ CamerasAPPENDIX E: CONNECTING PTZ CAMERASYou can connect RS-422/485 PTZ cameras (not included) to the PTZ Control Block

111Appendix F: Connecting An External or Spot Out MonitorAPPENDIX F: CONNECTING AN EXTERNAL OR SPOT OUT MONITORUse the Video OUT port (BNC) on the rea

112Appendix G: Touch Screen Monitor SetupAPPENDIX G: TOUCH SCREEN MONITOR SETUP The DH100 Series DVRs can be controlled with a touch screen monitor (n

113Appendix G: Touch Screen Monitor SetupStep 2 of 3: Power on the MonitorStep 3 of 3: Test the Touch Screen FunctionsAccess Quick Menu• While in view

114Appendix H: Connecting Motion / Alarm DevicesAPPENDIX H: CONNECTING MOTION / ALARM DEVICESYou can enable motion detection and alarm control from th

115Appendix I: Full Connectivity DiagramAPPENDIX I: FULL CONNECTIVITY DIAGRAMThe following diagram outlines a general set of connections available wit

116Appendix J: Replacing the Hard DriveAPPENDIX J: REPLACING THE HARD DRIVEThe system comes with a pre-installed 3.5" SATA hard drive. You can in

117Appendix J: Replacing the Hard Drive3. Carefully slide the cover away from the front panel and lift away from the housing.NOTE: Make sure the cover

1GETTING STARTEDThe system comes with the following components:REMOTE CONTROLDH100 SERIES DIGITAL VIDEO RECORDERPOWER SUPPLYINSTRUCTION MANUAL, QUICKS

118Appendix J: Replacing the Hard DriveReplacing the Hard DriveTo replace the hard disk:1. Place the new hard drive in the housing. Carefully flip the

119Appendix J: Replacing the Hard DriveFormatting the Hard DriveAfter installing a new hard drive, you must format it before the system can recognize

120Appendix K: Using Listen-in AudioAPPENDIX K: USING LISTEN-IN AUDIOListen-in audio allows you to listen to, and record live audio on the system.To e

121TroubleshootingTROUBLESHOOTINGWhen a malfunction occurs, it may not be serious and can be corrected easily. The following describes the most common

122TroubleshootingTroubleshooting (cont’d.)Remote Connectivity TroubleshootingError Possible Causes Solutions• There is no picture on selected channel

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2BASIC SETUP1. Connect the Camerasa. Connect BNC cameras to the BNC ports on the rear panel (4/8-channel models) (Figure 1.0).ORa. 16-channel only: c

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3FRONT PANEL1. USB Port: Connect a USB mouse (included), connect a USB flash drive (not included) for data backup or firmware upgrades, or connect a U

4Rear PanelREAR PANEL1. ALARM IN: Alarm block to connect external alarm or motion devices (not included).• RS485: Connection block for an RS485 PTZ ca

5REMOTE CONTROL1. LOCK: Press to lock / unlock the system.2. ESC: Press to exit from system menus.3. Navigation/Menu: • MENU: Press to open the Main M

6Mouse ControlThe mouse is the primary control device for the system. To connect a USB mouse:• Connect a USB mouse to the USB port on the front or rea

7USING THE SYSTEMTo power the system ON/OFF:• Connect the power cable to the DC12V port to turn on the system. The system turns on automatically.• Dis

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8Using the SystemOn-Screen DisplayThe system shows the following for all display views:1. Quick Menu: Right-click to open the quick menu to the system

9Using the SystemAbout the Quick MenuThe Quick menu gives you access to the system’s key functions. To access the Quick Menu, right-click the screen d

10Using the SystemSetting the TimeTo set the date and time:1. In the main viewing mode, right-click to open the quick menu.2. Click Setup ( )>Main

11Using the SystemMulti-Screen DisplayThe system can display channels in full-screen single channel, quad, and multi split-screen displays.To change t

12Using the SystemStarting and Stopping Continuous RecordingBy default, the system immediately begins recording in continuous mode from any connected

13RECORDINGBy default, the system is set to immediately record at startup from connected cameras. This is called Continuous Recording. It is highly re

14RecordingMotionMotion Recording allows the DVR to mark video as an event. This allows you to search for motion recordings in the search menu. For ex

15Quick PlaybackQUICK PLAYBACKThe Quick Playback function allows you to playback recently recorded video starting from the beginning of the hour. For

16ZoomTo zoom into a portion of the screen:1. During playback, double-click on the channel you wish to zoom into, and click the Zoom button ( ). 2. Dr

17SearchSEARCHSearch for recorded video data on the system using the Time Search menu.To open the Time search menu:1. Press the TIME SEARCH button on

iImportant SafeguardsIn addition to the careful attention devoted to quality standards in the manufacturing process of your video product, safety is a

18Search3. Beside "From", select the checkbox. Click the date field.4. In the calendar, enter the year, month, date, and time you wish to be

19SearchTime Search Time Search allows you to search for video within a specified date and time.To perform a Time search:1. Click Time Search.2. Enter

20SearchFile SearchFile Search allows you to search for video files backed up to a USB device (i.e USB memory key).Prerequisite: • Back up video to a

21SearchStep 2: Back up the video1. Right-click in the main viewing window, and click Backup ( ).2. Beside "From" and "To", click

22Setting up SequencingSETTING UP SEQUENCINGSequencing allows you to view channels in a rotating interval.To enable sequence view:• Press the AUTO but

23Setting up Motion RecordingSETTING UP MOTION RECORDINGMotion recording allows the system to mark motion detection events. This allows you the option

24Setting up Motion RecordingSetting Up Continuous Recording + Motion:Step 1 of 2: Configure the schedule for 24/7 Continuous Recording and Motion:1.

25Setting up Motion RecordingSetting up Motion Only RecordingStep 1 of 2: Configure the Schedule for 24/7 motion recording:1. Right-click in the main

26Display Setup MenuDISPLAY SETUP MENUThe Display Setup menu allows you to pause live video, enable Picture in Picture (PIP), Zoom, Auto Sequence, and

27Using the Main MenuUSING THE MAIN MENUTo open the Main Menu:• Using the Remote Control: Press the MENU button.• Using the Mouse: Right-click in the

ii General PrecautionsService13. Servicing - Do not attempt to service this video equipment yourself as opening or removing covers may expose you to d

28Using the Main MenuRECORD SETUPUse the Record menu to configure system recording settings.To configure hard drive recording mode:1. Beside HDD Full

29Using the Main MenuEVENT SETUPConfigure Motion or Sensor configuration.The Event Setup window has two menus —Motion Setup and Sensor Setup.Motion Se

30Using the Main MenuSensor SetupThe Sensor Setup window allows you to configure the sensor type, and the alarm duration.To configure Sensor Setup set

31Using the Main MenuTime comes before the Start Time, create multiple schedules. For example, if you want to record from 17:00 - 9:00 (i.e. 5pm-9am),

32Using the Main MenuCAMERA SETUPConfigure camera color and brightness properties and camera name.To configure the Camera Setup menu:1. Click the chan

33Using the Main MenuPTZ Control Details• : Cancel all PTZ functions.• : Assign preset number.• : Go to preset.• : Save current position as a pres

34Using the Main MenuHTTP SetupThe HTTP Setup menu allows you to change the system port number and video streaming quality during remote viewing.To co

35Using the Main MenuMail SetupThe system can send out email notification if an event occurs (i.e. motion event).To enable the Digimerge DDNS server:1

36Using the Main Menu3. Right-click and click Yes to save your settings.4. Click the Receiver E-mail button.5. Enter up to 10 email addresses that wil

37Using the Main MenuDisplay SetupThe Display Setup menu allows you to configure system OSD settings, and Auto Sequence duration.To adjust the Display

iiiGeneral Precautions1. All warnings and instructions in this manual should be followed.2. Remove the plug from the outlet before cleaning. Do not us

38Using the Main Menu3. Right-click and click Yes to save your settings.Changing the Time ZoneTo change the time zone:1. Click Time Zone Setup.2. Conf

39Using the Main Menu• Relay: Select the events that will trigger the system relay (alarm block) to trigger when an event occurs (HDD Error, Video Los

40Using the Main Menu2. Under "New" and "Confirm", enter the new admin password.3. Click the Change Admin Password button to updat

41Using the Main MenuUSB InitializationTo format a USB drive:1. Insert a USB drive to the front or rear panel.2. Click USB Initialization.3. Click Yes

42Using the Main Menu7. The system beeps several times, and the screen turns black. This is normal.The screen will remain black for up to 5 minutes, t

43CMS-DH CENTRAL MANAGEMENT SOFTWARECMS-DH is a central management software that allows you to view and manage up to 300 DH100 series DVRs.System Requ

44CMS-DH Central Management SoftwareInstalling CMS-DHTo install CMS-DH:1. Insert the software CD, and click the Install CMS-DH button. Follow the dire

45Starting CMS-DH To start CMS-DH:• Double-click the CMS-DH icon ( ) on the desktop.Adding a DVR from the local area network (LAN)Once you open CMS-DH

46CMS-DH Central Management Software3. Click on the DVR you wish to add to CMS-DH, and then click Apply>OK.• The DVR appears on the left panel.4. C

47Adding a DVR using a DDNS addressIf you have DVR systems that have DDNS set up, you can add them to CMS-DH.Prerequisites• Create a DDNS account.• En

iv Features• H.264 compression, supports D1 resolution video recording• Security Certified Hard Disk with up to 2TB of data storage• Back-up through U

48CMS-DH Central Management Software4. Enter the following into the blank fields:• Name: Enter the DVR name of your choice.• IP/DDNS: Enter the DVR’s

49CMS-DH Central Management Software6. Click the Offline button to connect to the DVR. Double-click the DVR icon to begin viewing.Final ResultOnce you

50Adding a Virtual DVRA virtual DVR allows you to add video sources from multiple DVRs, into one main window. Prerequisites• Ensure the DVRs are onlin

51CMS-DH Central Management Software2. Double-click the virtual DVR icon in the tree menu on the left.3. Click the + symbol to expand the DVR menu tre

52CMS-DH Central Management SoftwareCreating New Group Folders & Sub foldersCreating group folders and sub-folders helps you organize multiple DVR

53CMS-DH Central Management SoftwareConfiguring General System SettingsTo configure general system settings:1. Open CMS-DH to access the Login window

54Adding UsersYou can add multiple users to CMS-DH, specifying the DVR menus that each user is allowed to access.To add a new user:1. Log in to CMS-DH

55Recording Video to the Hard DriveCMS-DH allows you to record video to your local hard drive. The amount of video that you can record depends on the

56Playing Back Recorded VideoThe video is saved as a proprietary file that is playable only by CMS-DH. To play back previously recorded video files:1.

57CMS-DH Central Management SoftwareRemote SearchRemote search allows you to search for archived video on the DVR. Note that only Normal Recording mod

vTABLE OF CONTENTSGetting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Basic Setup . .

58CMS-DH Central Management SoftwareVideo Playback ControlsOnce the video begins to play, use the video controls to manipulate video playback.Local Se

592. To search for the video:a. Click to select the desired month.b. Select the date of the video.c. Select the hour.d. Select the minute3. Click the

60Converting video files to AVIConverting proprietary .CMS video files to AVI allows you to play the video on a computer that does not have the CMS-DH

61CMS-DH Central Management SoftwareSchedule BackupYou can schedule regular backup of video to your local hard drive. The schedule can be configured t

625. In the Minute drop-down menu, enter how many minutes the system should wait before recording. For example, if you enter 10 minutes, the system wi

63CMS-DH Central Management SoftwareTaking Screen CapturesYou can capture screen shots as JPeg or Bitmap images (JPG or BMP).To take a screen capture:

64Changing viewing modesTo change the viewing modes of CMS-DH:1. Log in to CMS-DH, and connect to a DVR.2. Click ( )to change the viewing mode (single

65CMS-DH Central Management SoftwareE-MapThe E-Map feature allows you to visually map your cameras over a Jpeg image. Prerequisite• Ensure the DVRs ar

662. Click File>Background. Locate the file you wish to import, and then click Open.3. Drag the desired cameras from the camera list, over the imag

67CMS-DH Central Management SoftwareViewing Video on E-MapOnce you have mapped your cameras on E-Map, you can view and search channels from the E-Map

viSetting Up Continuous Recording + Motion: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Setting up

68CMS-DH Central Management SoftwareZooming into the E-Map• To zoom into the E-Map, click the Zoom In / Zoom Out buttons ( ).Removing Camera Icon in t

69CMS-DH Central Management SoftwareViewing DVR HealthTo view the status of the DVR:1. Select the DVR on the menu tree on the left.2. Click the Health

70CMS-DH Central Management SoftwareDVR LogThe DVR log allows you to check events that occurred in the DVR, such as hard drive malfunction, video loss

71CMS-DH Central Management SoftwareCMS-DH System LogThe CMS-DH log allows you to view video events that occurred in the system (i.e motion and camera

72CMS-DH Central Management SoftwarePTZTo activate the PTZ control, click the PTZ button ( ).NOTE: You must select the channel that has a PTZ camera b

73CMS-DH Central Management SoftwareSystem Setup To access the full system setup menu:1. Right-click on the DVR you wish to configure.2. Click Setup f

74CMS-DH Central Management SoftwareConfiguring Post Event Action TabThe Post Event Action tab allows your system to alert you when an alarm event tri

75CMS-DH Central Management Software• Parameter: Select the desired alert sound you want the computer to play.5. Click Apply and then OK to save your

76CMS-DH Central Management SoftwareSetting Message Pop-up NotificationsYou can configure CMS-DH to produce message pop-up windows when an event occur

77CMS-DH Central Management SoftwareResultWhen the camera detects motion, a pop-up window appears on the bottom-right corner of the screen to alert yo

viiStarting CMS-DH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45Adding a Virtual

78CMS-DH Central Management Software3. In the Events drop-down menu, select the type of event that will trigger CMS-DH to produce a pop-up window when

79CMS-DH Central Management SoftwareRunning CMS-DH on Multiple MonitorsCMS-DH can support a maximum of 8 monitors on a single system. Running 8 monito

80Remote Viewing on the MacREMOTE VIEWING ON THE MACYou can remotely connect and configure your DVR using the Safari browser in Mac OSX 10.6 or above.

81Remote Viewing on the MacStep 2 of 2: Configure and launch iDVR1. Double-click the iDVR icon to start the program.2. Enter the following:• IP: Enter

82Remote Viewing on the PCREMOTE VIEWING ON THE PCAlong with the CMS-DH remote client software, you can also view your system remotely using Internet

83Remote Viewing on the PC5. Click the warning bar and select Install This Add-on for All Users on This Computer.6. Click Install to continue.7. Live

84Mobile ConnectivityMOBILE CONNECTIVITYThe DH100 Series is compatible with the iPhone/iPad, Blackberry, and Android Devices.iPhone /iPadDigi iMobile

85Mobile ConnectivityConfiguring Digi iMobile DH100Once you have installed the application, enter your DVR‘s information to connect remotely.Step 1 of

86Mobile ConnectivityStep 2 of 2: Connect to your DVRTo connect to your DVR:1. Tap the name of the DVR you wish to connect to.NOTE: To erase an accoun

87Mobile ConnectivityControlling PTZ CamerasTo control connected PTZ cameras:1. Select the channel that has the PTZ camera connected.2. Tap the PTZ bu